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Go to Check-ins to see your clients’ check-ins, oldest first. You also get a notification each time a client sends one.

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Review a check-in

1

Open a check-in

Open one from the To review tab.
2

Read it

See The week for a summary of training and progress, then the client’s Answers.
3

Reply

Write your reply. It goes to the client’s chat.
4

Finish

Click Send and mark reviewed, or Mark reviewed without a reply. You can open the next check-in straight away.
Reviewed check-ins move to the Reviewed tab. If you mark one by mistake, click Undo.

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Compare check-ins

Open a client and go to their Check-ins tab. Tick 2 to 4 check-ins to compare them side by side.
If you’re not in a client’s chat, you can mark their check-in reviewed but not reply.