> ## Documentation Index
> Fetch the complete documentation index at: https://help.trainblock.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fix common problems with invites, signing in and the app.

## Invites

> [accordion] The invite link has expired
>
> Invite links work for 14 days. Ask your coach or studio owner to send a new one.
>
> **Coaches:** open the client and click **Send again** on their **Invite** card. For team invites, click **Resend** in **Settings** > **Team**.

> [accordion] The invite says it's for another email
>
> The invite only works with the email address it was sent to. Log out, then open the link again and sign in with that email.
>
> **Coaches:** to send the invite to another address, open the client and click **Change email**.

> [accordion] The invite was cancelled or already used
>
> If the invite was cancelled, ask your coach whether you should still join. If it was already used, log in with the account that accepted it.

> [accordion] The invite link doesn't work
>
> Check that you opened the whole link from the email. If it still doesn't work, ask for a new invite.

> [accordion] I can't invite a client
>
> They may already be a client in your studio, or an archived client. Restore archived clients from **Clients** with **Show** set to **Archived**.

## Signing in

> [accordion] I forgot my password
>
> On the sign-in screen, tap **Forgot your password?** (on the web, **Forgot password?**) and enter your email. We'll send a link to choose a new password.

> [accordion] I didn't get the confirmation email
>
> Check your spam folder. On the sign-up page, click **Send the link again**.

> [accordion] The app says it's the client app
>
> The TrainBlock app is for clients. Coaches manage clients and programs on the web at [account.trainblock.app](https://account.trainblock.app).

## Workouts

> [accordion] I left my workout. How do I continue?
>
> Your logged sets are saved. Tap **Resume workout** on the **Today** tab.

> [accordion] I finished too early
>
> Unlogged sets are left out when you finish. Ask your coach if you need to add them.

> [accordion] Sets are waiting to sync
>
> You logged sets while offline. They sync when you're back online.

> [accordion] The timer doesn't ring when my phone is locked
>
> In **Profile**, turn on **Lock-screen alerts**.

## Still need help?

Email us at [hello@trainblock.app](mailto:hello@trainblock.app).


## Related topics

- [Welcome to TrainBlock](https://help.trainblock.app/index.md)


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